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Icon Real Estate – Privacy Policy

Icon Real Estate (“Company”) respects the privacy rights of individuals who visit, use, and interact with (collectively “Users”) this website and/or portal (“Site”). Information may be collected from Users during their visits to this Site to allow the Company to provide better service. We are committed to treating this information with care and have implemented this Privacy Policy (“Policy”). This Privacy Policy has been updated effective 1/22/2025.

Types of Information Collected and How It Is Used

Aggregate Information
The Company may collect non-personal information about Users to measure traffic on the Site. This information is collected automatically on an aggregate basis (“Aggregate Information”) through the use of cookies or small text files placed on the User’s device. Cookies allow us to track visits to various pages on the Site but do not track activity after leaving the Site. This data helps us understand User needs and improve the Site experience.

User Information
Information from the Site may be obtained, retained, and/or used (collectively “Used”) by the Company to facilitate access to, use of, and/or participation in services related to property sales, leasing, management, and investments. This may include personal details such as names, addresses, phone numbers, and emails. Financial or sensitive personal data is not collected unless voluntarily provided for service-related purposes.

Services Information
Information collected may be used to process requests, inquiries, and participation in real estate services offered by the Company.

E-mail Information
Information received via email may be used for communication, follow-ups, and to fulfill service-related needs.

Text Messaging
By engaging in text messaging with Icon Real Estate, you acknowledge and agree to the following:

  • Standard messaging rates may apply based on your carrier plan.

  • Any data shared via text will be treated confidentially in line with applicable privacy laws.

  • While we take steps to secure your information, text messaging may not be fully secure, and there is a potential risk of interception.

  • Please avoid sharing highly sensitive or confidential information through text.

  • You may opt out of text messaging at any time by contacting us.

SMS Program
If you opt into our SMS program, you may receive messages regarding property updates, service notices, and promotional offers. You may opt out at any time. Consent to SMS communication will not result in your information being shared for marketing purposes outside the Company.

Information About Children Under 13

The Site is intended for adults seeking real estate services. Icon Real Estate does not knowingly collect information from children under age 13. If such information is inadvertently collected, it will be deleted upon discovery.

Security

The Company uses industry-standard measures to protect personal information. While no system is entirely secure, we make reasonable efforts to safeguard your information from unauthorized access.

Links to Other Sites

This Site may contain links to external websites. Icon Real Estate is not responsible for the privacy or data collection practices of those websites. Users should review the privacy policies of any linked sites they choose to visit.

Your Rights to Access and Amend Your Personal Information

You have the right to request access to personal information held about you to ensure accuracy. Subject to verification, you may request corrections, amendments, or deletions. Requests can be submitted in writing to:

Icon Real Estate
Email: contact@iconsf.com

Please include your name, address, contact number, the specific personal information at issue, and the correction or deletion requested. We will notify you within 30 business days of the status of your request.

Policy Changes

Icon Real Estate reserves the right to change this Policy at any time without notice. Updates become effective upon posting on the Site. Users are encouraged to review the Policy regularly.

Terms and Conditions – SMS Consent Communication Policy

SMS Consent Communication
Information collected as part of the SMS consent process will not be shared for external marketing purposes.

Types of SMS Communications
If you have consented to receive text messages from Icon Real Estate, you may receive communications such as:

  • Property Updates: “Hi [First Name], here’s a new property available that may interest you. Contact us for details. Reply STOP to unsubscribe.”

  • Appointment Reminders: “Hi [First Name], this is a reminder of your appointment with Icon Real Estate on [Date] at [Time]. Reply YES to confirm or RESCHEDULE to adjust. Reply STOP to opt out.”

  • Follow-Up Messages: “Hi [First Name], we’re following up on your recent inquiry with Icon Real Estate. Contact us at [Phone Number] with questions. Reply STOP to unsubscribe.”

  • Promotions or Offers (if applicable): “Hi [First Name], check out our limited-time offer on property management services. Contact us for details. Reply STOP to unsubscribe.”

Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to appointments, updates, or services.

Potential Fees
Standard message and data rates may apply based on your carrier plan.

Opt-In Method
You may opt in by submitting an online form, signing up during service requests, or providing consent directly.

Opt-Out Method
You may opt out at any time by replying “STOP” to any SMS message or contacting us directly.

Help
If you experience issues, reply with “HELP” or contact us at [Phone Number].

Standard Disclosures

  • Message and data rates may apply.

  • You can opt out anytime by texting “STOP.”

  • Message frequency may vary.

  • For help, text “HELP” or contact us directly.

Changes to This Statement
We may update or revise this Policy periodically. Please review it regularly to stay informed about how we handle your privacy and SMS communications.